IssueTrak API Solution
Offering numerous software solutions for tracking workflow, customer support, help desks, and roadblocks, IssueTrak is a company after our own hard drive. With more than 2,000 customers in 36 countries, they were struggling to meet the growing demands of their client base while managing their own internal projects. With big-name customers like Microsoft, Cisco, Johnson & Johnson, EDS, and ADP, IssueTrak needed custom programming experts that could act as an extension of their team, delivering an API that was simple, efficient, and modern.
When they approached TechArk in need of a custom mobile app, we were happy to help.
TechArk linked up with IssueTrak as a custom programming partner, working closely with internal teams to ensure deliverables were on track, on time, and on point. We even sent a developer to work on-site with them, evaluating code and QA structure. Then our expert programmers helped develop a modern, REST-based API, and have since collaborated on various programming initiatives, including IssueTrak’s WebCRM platform.
We are proud to be a programming solutions partner with IssueTrak, delivering efficient and low-cost solutions so their internal team can stay focused on what’s most important – their customers.
Good work, partner.