Fix My Software
Improve Function and Features
No need to start from scratch. We’ll build on your existing codebase to improve functionality, add features and ensure that the new code works seamlessly.
Resolve Usability Issues
Let us complete your unfinished software and optimize the code to address persistent usability issues. We can also adapt your software to evolving user requirements.
Added Security Protection
Ensure that your software remains secure and protects users’ data. We’ll apply updates and security patches to protect your application against malware and hacking attempts
Increased Long-Term Value
Proper maintenance reduces the risk of major failures and extends the lifespan of the software. We help you realize long-term cost savings and ongoing ROI with regular maintenance.
Can-Do Coding Capabilities
A Value-Add Process for Your Existing Software
With technology advancing at a rapid pace, businesses must ensure that their software remains functional and adaptable to meet changing needs. Our software maintenance and support services achieve this goal with issue resolution, performance enhancement, and security updates.
We won’t start until you have a clear roadmap of the resolution process and a comprehensive understanding of the steps involved.
As your trusted technology partner, we work proactively to resolve and vigorously test every solution. Throughout the process, our project managers keep you informed as we work on delivering quality software support services.
Our Software Repair Process
Assessment & Software Access
- Consult and clarify software issues and business impacts
- Admin access to the software application is required
Codebase Assessment by the TechArk Team
- Analyze the reported issues to understand root causes
- Examine and evaluate the source code
Repair Plan, Quote and Timeline
- Develop a plan for addressing issues with timeline and pricing
- Gain client approval to proceed
Issue Repair and QA testing
- Implement fixes to address identified issues
- Perform thorough QA and regression testing to ensure issue resolution
Client Review and Approval
- Coordinate with you to deploy repaired software
- Monitor software post-launch to address issues or user feedback
Ongoing Support and Maintenance (recommended)
- Software support including regular maintenance and updates
- Provide training and documentation on features and functions
Why Choose TechArk?
The right people in the right seats enable us to provide the software support and maintenance services your business needs. We stay on top of the latest platform releases to make sure that your software stays current, and that it supports new features and integrations.Discover the TechArk Difference
Chip DoddSupport Services of Virginia
Ready for a Tech Solution that Brings True Transformation?
Our digital transformation experts and experienced developers are ready to answer your questions and exceed your expectations! Let’s discuss a software or application solution.