TechArk developed an automated process to ‘clean up’ a messy data migration that occurred when an industrial manufacturing company tried to shift to a new SAP CRM solution.
The Challenge
The client was ready to migrate from an old CRM system to a new SAP environment when they discovered that their data was less than ideal.
In fact, they had no confidence in the data they had. Their client and vendor records — more than 170,000 names, email addresses, phone numbers and physical addresses — were not formatted correctly, and they weren’t sure that the information they had was valid.
They considered hiring temporary help to work for three weeks to manually validate and clean up the records, at a cost of $50,000.
How TechArk Delivered
Instead of investing in a lengthy, labor-intensive process that risked errors, they turned to TechArk to implement a modern, automated solution to get accurate and consistent data at a fraction of the cost.
Once the company provided TechArk with their records, we used an industry-best tool to clean up and validate the records, then reassembled the database into a clean format that allowed for seamless migration to SAP. We delivered with the highest quality, on time.
The client was so happy with the result, they gave us an additional 150,000 records to clean, validate and format for migration and requested additional services for process mapping and data governance.
“This client can now focus on governing their data instead of worrying about its purity,” said TechArk Digital Transformation Specialist, Jay Jones. “Now they are ready for TechArk to help create the governance documentation for their employees that will ensure that their data stays clean.”
TechArk had the knowledge, experience and capacity to deliver an automated solution to a sticky problem for our client, saving them time and money. We can do the same for you.
