TechArk took on the completion of the LoveVA app and also helped update their website with a clean, easy to use and beautiful design.
On multiple occasions, we find ourselves meeting prospects that have invested heavily with other website or software development vendors – sometimes in hundreds of thousands of dollars and very precious time of their teams. For various reasons, the software vendor is not able to support these clients and the care and support that the customer needs is generally ignored. Unfortunately, this happens more than you think.
The team at Retail Alliance had been working extremely hard on this concept of “Local LoveVA” mobile app. The development team that was working on this project suddenly disbanded and the entire project’s future was in question. The app needed several critical fixes as the user experience was getting affected. Retail Alliance was in a dire need for a software development partner that would get up to speed with the technologies used within the LoveVA mobile app platform and deploy the app in the app store after resolving the critical issues.
Retail Alliance has positioned itself as “Your retail champion in Hampton Roads”. TechArk is striving to become the “Leading Technology and Marketing Partner in Hampton Roads”. In our first meeting, we knew we had a lot in common.
For Retail Alliance, we put together a plan to review their current codebase. Some of the technologies were new for our team and we started spending extra hours to understand the underlying architecture and the hosting solution. We noticed that the web solution was still based on older versions and the mobile app needed some serious and quick fixes as the app was crashing because of these reasons. We created a comprehensive testing plan and also setup a test environment where we could thoroughly test the revisions we made. The customer was very pleased to see that we not only understood the platform but were making suggestions on how to upgrade the platform versions and also enhance with newer features within the app.
Very soon, the marketing team from Retail Alliance reached out and requested a proposal for redesigning the RetailAlliance.com website. One of the key reasons in our growth has been due to the fact that our customers see what we do and they come back with additional projects for our team. The same customers also keep referring us to their contacts anytime they come across folks that can use our services. Retail Alliance did exactly that. When they saw how diligently we were working to support and extend LoveVA mobile app platform, they also tasked TechArk team to solve the challenges with their website. We noticed that Retail Alliance had so many good programs but they were not easy to find and were not providing a cohesive picture for the organization. The existing website very busy and had an outdated look. We got to work and delivered a clean, easy to use website that is also mesmerizingly beautiful looking.