The Challenge
Nauticus—the waterfront museum home to the Battleship Wisconsin—depends on a reliable website for ticketing, event schedules, and educational outreach. After prolonged outages with a former vendor, online transactions stalled and visitor confidence dipped. Nauticus needed round‑the‑clock support and rock‑solid hosting to keep its digital doors open.
The Solution
TechArk migrated nauticus.com to a secure, high‑availability hosting environment and implemented proactive maintenance that patches vulnerabilities before they cause downtime. Monitoring tools alert our 24 / 7 support desk to any anomaly, while monthly performance reports give museum staff full visibility into uptime, traffic, and security status.
Performance Snapshot
- 100 % uptime following migration
- Page‑load speed improved by 35 %
- 1,200 online ticket purchases processed without error
- Support response time under 15 minutes for all tickets
The Results
As Nauticus marks its 30‑year milestone and the USS Wisconsin’s 80th, the museum’s online presence matches the reliability of its flagship attraction. Visitors buy tickets and browse exhibits without interruption, staff trust the site’s stability, and the organization can focus on maritime education instead of emergency website fixes.
Drone Video celebrating the 80th Anniversary of the USS Wisconsin by TechArk
