DC Housing Finance Agency

A Welcome Home for Housing Opportunities

Website Design
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DC Housing Finance Agency-alt

A website redesign helped the DC Housing Finance Agency put out the welcome mat for visitors online.

Government / Municipal Washington, D.C.
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The Challenge

The DC Housing Finance Agency (DCHFA) is dedicated to providing affordable housing solutions in Washington, D.C. through a variety of financial and community development programs. However, the agency’s mission was severely impacted by its previous website’s performance issues. Plagued by frequent outages and broken plugins due to poor maintenance, the site’s instability led to daily disruptions that obstructed the agency’s essential services and communications.

The Solution

TechArk was awarded an RFP to overhaul the DCHFA website, choosing WordPress CMS for its reliability and ease of use. The newly redesigned site now offers a welcoming and intuitive interface for visitors, and a hassle-free content management system for the DCHFA staff. This transformation includes enhanced multimedia support and a specialized plugin that efficiently organizes business opportunities by status and type, making critical information more accessible to the community.

Alongside the technical upgrades, TechArk implemented comprehensive training and round-the-clock support, ensuring the website meets high standards of performance and reliability. This strategic redevelopment has not only improved daily operations but has also reinstated confidence and efficiency within the DCHFA team, aligning with their commitment to serving the housing needs of the community.

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