The Challenge
The DC Housing Finance Agency (DCHFA) promotes affordable housing across Washington, D.C., but its old website stood in the way. Daily outages, broken plugins, and slow load times blocked residents from vital program details and forced staff into constant emergency fixes.
The Solution
TechArk rebuilt the site on WordPress, giving DCHFA a stable, secure platform that staff can update in minutes. A streamlined information architecture guides visitors to loans, bond offerings, and community programs quickly, while a custom module automatically organizes business opportunities by status and type. Multimedia‑ready page templates replace fragile third‑party plugins, and hands‑on training plus around‑the‑clock support keep everything running smoothly.
First 30 Days – Performance Snapshot
- 4× faster page loads
- Zero unplanned outages (down from almost daily)
- 150+ documents posted by staff without developer help
The Results
Residents now reach up‑to‑date resources without disruption, and DCHFA staff publish content confidently. The new site eliminates emergency downtime, strengthens public trust, and supports the agency’s mission to deliver stable housing throughout the District.
