The Challenge
Al-Anon Family Groups supports individuals worldwide seeking help for loved ones struggling with alcoholism—but their digital ecosystem was becoming difficult to manage. With a website, meeting finder subdomain, and mobile apps across Android and iOS, they needed cross-platform reliability. Key pain points included subscription settings for premium content, server inefficiencies, and inconsistent translations on their global meeting search page—impacting accessibility and user trust.
The Solution
TechArk stepped in as a long-term digital partner, providing comprehensive maintenance and optimization across all systems. We improved subscription workflows, cleaned up and streamlined backend server performance, and enhanced the accuracy of translated content. Through consistent collaboration and issue prioritization, we’ve delivered expert troubleshooting across Al-Anon’s digital platforms—ensuring ongoing functionality, faster load times, and a seamless user experience across the globe.
Performance Snapshot
- Cross-platform optimization across website and mobile apps
- Enhanced premium content access and subscription UX
- Improved translation accuracy for global reach
- Ongoing server cleanup and system optimization
- Ensuring a Stable and Accessible Digital Space
The Results
- A more accessible, stable platform for global users
- Improved multilingual search experience
- Long-term partnership built on reliability and trust
- Stronger infrastructure to support ongoing digital growth
