The Challenge
Liebherr, a global leader in construction equipment, needed to replace outdated paper-based systems that were slowing down internal operations and impacting customer service. Their network of dealerships required a more efficient way to manage inventory and generate estimates. To keep pace with technological expectations and maintain their reputation for tailored service, they turned to TechArk for a digital overhaul.
The Solution
TechArk partnered with Liebherr to design and develop a custom mobile and web application. We built a centralized database to streamline dealership operations and track inventory more effectively. A standout feature of the solution was the Estimate Builder—a custom tool that allows users to create detailed estimates with the ease and flexibility of configuring a car purchase.
The collaboration didn’t stop at launch. As user feedback rolled in, Liebherr continued to evolve the platform with new features and updates, and TechArk has remained their trusted development partner over multiple phases.
Performance Snapshot
- Custom mobile and web app launched across dealership network
- Centralized inventory management system deployed
- Custom-built Estimate Builder introduced for client-facing use
The Results
- Improved operational efficiency across U.S. dealerships
- Increased speed and accuracy of customer estimates
- Reduced reliance on manual paperwork and legacy processes
- Ongoing client partnership with multiple feature enhancements over time
