The Challenge
The City of Newport News needed a reliable partner to host and manage key municipal websites for its Parks & Recreation, Historic District, and Tourism departments. These sites serve as vital community touchpoints for residents and visitors alike. However, their previous vendor lacked the capability to provide secure hosting, ongoing technical support, or timely content updates—putting both functionality and responsiveness at risk.
The Solution
TechArk securely migrated the City’s department websites into our managed hosting environment, establishing a stable and secure foundation. We now provide comprehensive monthly maintenance, including plugin and WordPress updates, critical security patches, and around-the-clock technical support. Our team also handles content updates and seasonal tourism edits as requested by City staff—ensuring these public-facing sites stay accurate, timely, and fully operational.
Performance Snapshot
- Secure migration of multiple department websites
- Monthly WordPress, plugin, and security updates
- 24/7 technical support for City staff
- Ongoing content edits and seasonal updates
- Supporting City Services
The Results
- Reliable and secure hosting for essential city websites
- Faster response times for updates and support
- Improved operational continuity for municipal services
- A long-term partnership built on trust and responsiveness
