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Client Relationship Manager

The Website Client Relationship Manager is a critical role, serving as a trusted advisor and primary point of contact for TechArk’s existing website clients. This position is responsible for providing client support and ensuring client retention through relationship building, understanding the client’s business, staff and industry trends in order to gain insights for client website needs, with new sales/upsell opportunities and escalation of any website issues or needs through the appropriate internal channels. This is a highly collaborative position, partnering with multiple TechArk teams including Support, Sales, Marketing and Project Management.

 

As a member of the TechArk Solutions Website team, the Client Relationship Manager will be pivotal in the overall success of the Production team. This role requires a true client-centric approach and a solid understanding of collaborative relationships. Supporting every aspect of the production pipeline, you will be key in both internal and client communications.

 

Primary Responsibilities and Expectations

 

Do you embrace flexibility and have a passion for excellence? Send your resumé today!

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